Dr. Friend was born in the mountains of Western Maryland, near Deep Creek Lake. Her mom, who is a hygienist, read dental books to her as "bedtime stories". Dr. Friend's early introduction to dentistry soon became a lifelong passion. She earned her undergraduate degree from Frostburg State University in 2013 and became a graduate of the University of Maryland School of Dentistry in 2017.
With over a decade of experience in the dental industry, Amanda has developed a comprehensive understanding of dental practice management. She has successfully served in a variety of roles including Patient Care Coordinator, Assistant, Treatment Coordinator, Insurance Coordinator, Front Office Lead, and now, Practice Administrator. Her diverse background allows her to effectively manage the operations here at Friendly Smiles of Solomons, ensuring smooth collaboration between staff, patients, and insurance providers.
Amanda is passionate about improving workflows, enhancing patient experiences, and fostering a positive work environment for her team. Her dedication to high standards of care and operational efficiency has been a key factor in the success of the practices she’s worked with.
Outside of work, Amanda enjoys spending time with her husband, their son and daughter, and their five beloved dogs—three Chihuahuas and two Labs. The family loves to be on the water, whether it’s riding Jet Skis, lounging by the pool, or enjoying the ocean.
Amanda is always readily available to help both her staff and her patients with anything they bring her way!
"I look forward to welcoming you into our practice. We can't wait to meet you!" -Amanda
As a dedicated Patient Care Coordinator at Friendly Smiles of Solomons, I am committed to providing exceptional care and service to our patients from the moment they arrive. With a friendly demeanor and a big smile, I ensure patients feel welcome and comfortable. My responsibilities include greeting patients, checking them in, verifying insurance eligibility and benefits, and updating medical histories and any necessary forms.
I am skilled in scheduling and coordinating appointments, managing patient treatment timelines, completing and updating patient information in files, and providing assistance wherever needed throughout the office. I also have hands-on experience assisting with suctioning, charting, and preparing patient rooms to ensure a smooth flow of care.
In addition to my clinical support, I manage mailing correspondence, organize files and monetary funds, and handle essential office tasks like correspondence between offices, checking the mail, and managing postal duties. I assist with managing patient checkouts, rescheduling appointments, and maintaining an efficient scheduling system.
With over a year of experience in the dental administrative field, I have developed a comprehensive understanding of office procedures, patient care, and insurance coordination. My focus on efficiency, patient satisfaction, and smooth operations ensures that each visit is as delightful, positive, and organized as possible for both patients and our team.
"I look forward to seeing you at your next appointment. I hope you have a great day until then!"-Devin
Jessie started in oral surgery in 1999 with extractions, bone grafts, sinus lifts, and placement of dental implants. Over the last 20 years Jessie has continued to build upon her dental education by taking continuing education courses, attending dental seminars, and participating in community service dental health events. After years of assisting on the surgical side of dentistry both in Oral Surgery and in Periodontics, Jessie has joined us here in the hopes of expanding her education in general dentistry. Jessie's belief that having been there for patients who've reached their last stop on the "dental train" at the oral surgery chair has given her the skills to be understanding of patients needs, compassionate, and the ability to relate to patients no matter their circumstance in life; should prove to be beneficial to us.
Jessie resides in Southern Maryland and is a proud mother to 3 children Jacob, Julianna, and Jackson. Jessie also has 3 fur babies Oakley, Sophie Grace, and Jimmy. Jessie loves reading, family game & movie nights, food, traveling, and shopping.
Meet Mr. Winston, a 12-year-old Miniature Schnauzer with a heart as big as his personality! With years of experience providing comfort and emotional support, Mr. Winston has worked in hospitals and nursing homes, and now proudly serves as the official therapy dog at Friendly Smiles of Solomons. Whether he’s sitting on your lap during a procedure or simply being a calming presence, Mr. Winston’s focus is always on comfort and compassion.
Trained by Dr. Friend, Mr. Winston has become a beloved member of the dental team, sharing his unique talent for making patients feel at ease. As he approaches retirement, Mr. Winston is busy showing the ropes to his younger brother, Ginger-Vitis, ensuring the tradition of care continues seamlessly.
In his downtime, Mr. Winston loves sleeping, playing, and spending time with his siblings—Kiki, Stormy, and Ginger. His gentle spirit and unwavering dedication make every visit to Friendly Smiles of Solomons a little brighter. Come meet Mr. Winston and let him show you how a wagging tail and a warm heart can make all the difference!
"Errrrrrr" - Mr. Winston
Say hello to Ginger-Vitis, the newest therapy pup at Friendly Smiles of Solomons! This 1-year-old Miniature Sheltie is already winning hearts with his playful energy and eager-to-please demeanor.
Ginger has excelled in all his puppy classes and is now advancing to therapy training. Under the mentorship of his best buddy, Mr. Winston, Ginger is quickly learning the art of providing comfort and emotional support to patients. He’s a natural at making everyone feel welcome and loved, often roaming the office to greet patients with a wagging tail and a cheerful “hello.”
Ginger loves when patients bring him treats, though his favorite indulgence is "Cheesestick 'O' Clock" and the occasional French Fry! He’s also a big fan of playtime, and nothing makes him happier than when patients toss his beloved toy, "Toothy," for him to fetch.
At home, Ginger enjoys quality time with his siblings—Mr. Winston, Kiki, and Stormy. With his boundless enthusiasm and growing skillset, Ginger-Vitis is well on his way to becoming a star therapy dog and a cherished member of the Friendly Smiles family.
"Woooooff" - Ginger-Vitis
